ABSTRACT
The COVID-19 pandemic caused an economic downturn, bringing about the emergence of new forms of poverty in society. This study examines how Islamic philanthropy organizations in Indonesia that collect, manage, and distribute zakat, sedekah, and waqf have adapted to the global pandemic to continue serving people in need in urban areas by using digital platforms. The use of technology has accelerated philanthropic practices, ranging from fundraising, distributing, and delivering services to coordinating duties and responsibilities during the pandemic, especially in an urban area such as Jakarta, the capital city of Indonesia. By focusing on the experiences of two leading Islamic philanthropy organizations, Badan Amil Zakat Nasional and Dompet Dhuafa, in response to the COVID-19 pandemic in Indonesia, this study reveals that Islamic philanthropic organizations have adopted several changes and innovations by embracing technology. The article also argues that Islamic philanthropy has had a significant role in mitigating the impact of the worldwide pandemic on society's vulnerabilities and economic problems through technological support. © 2022 The authors.